Fonterra is capitalizing on Japan's aging population by providing high-quality dairy ingredients, offering a template for success in other global markets.
Fonterra Taps into Japan’s Aging Market
Japan executive Bryn Rowdon and Kanako Kirishiki with a Fonterra grass-fed shredded cheese product in Tokyo. Photo: Richard Rennie

Fonterra’s Ingredients Business Is Thriving in Japan by Catering to an Aging Population’s Demand for Protein, Serving as a Model for Other Global Markets.

Japan’s unique demographic profile, characterized by an aging and declining population, is creating a golden opportunity for Fonterra’s ingredients business. According to Kenichi Hada, Fonterra’s sales director for Japan, the country’s demographic trends are a “foretaste” of what is already happening in many other global markets. By shifting its focus to an older population that is actively seeking high-quality protein to age healthily, Fonterra is not only succeeding but is also developing a strategic template for future expansion.

A crucial finding is the growing emphasis on protein in the Japanese diet. Hada notes that less than a decade ago, the focus was primarily on minerals and vitamins, but now, the conversation has entirely shifted to protein. This is a significant trend for agribusiness and dairy economics, as it reflects a deeper consumer understanding of nutrition. With Japan home to over 90,000 centenarians, this shift in dietary focus is a clear indicator of a market willing to invest in health and wellness.

The article highlights Fonterra’s business-to-business (B2B) model in Japan, where it has a limited brand presence but a strong position as an ingredients supplier. This model, which makes Japan one of the markets least affected by Fonterra’s recent brand sell-off, is a testament to the country’s demanding quality standards. The success of a B2B model in Japan suggests it can be a “very similar model” for success elsewhere, particularly as other markets grapple with similar demographic shifts.

Fonterra’s strategy extends beyond sales to include a long-term collaboration with local farmers. For a decade, Fonterra has partnered with the New Zealand embassy and a local farming company to help farmers in Japan’s main dairy region, Hokkaido, improve their pasture management. This collaborative effort, while seemingly counterintuitive for an import source, reinforces Fonterra’s core “grass-fed” message and benefits the wider industry by promoting sustainable practices.

The success of Fonterra in Japan demonstrates a proactive approach to evolving market dynamics. By adapting to a market defined by its aging demographics and focusing on high-quality ingredients, Fonterra is positioning itself as an expert in the “protein arms race.” This knowledge gained in Japan can be applied to other markets, such as Vietnam, that have a different demographic but are also seeking high-quality products.

Source: Farmers Weekly, “Fonterra growing with aging market

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